Conflict resolution training goes by other names according to the degree program as well as awareness that one is pursing. Degree programs are also identified by names just like negotiation training, peace research, dispute resolution, reconciliation, and conflict mediation. This may also depend on whether one is pursuing the degree from the school of business, school of law, international relations department, political science department, or a public policy degree as well as other program. This also determines the kinds of courses that may be important for completing curriculum requirements.
While conflict is a fact of life, it doesn’t need to be necessarily a negative thing. Conflict, when handled masterfully can result in productivity, innovation and development. This is particularly so in business and social negotiations. As an example if one is a mediator in procurement and deal negotiation, one can help the organization strike the best deals at the best rates.
All in all, conflict resolution training appears interdisciplinary with needed syllabus via several departments that include ethics, psychology, counseling, policy, organizational development, sociology, interpersonal communications, cross-cultural communication, leadership and management, and law and legal problem fixing. This certainly will change by program, however the degree program will likely be grounded in several disciplines. Moreover, course courses may be part of the program and may consist of Conflict theory, Negotiation Theory, Dispute Systems Design, and Alternative Dispute Resolution.
The targets of the program can vary, but may include comprehending the following: Techniques for Conflict Control, Conflict Styles, Controlling Negative Behavior, Conflict Management Models, Managing Disputes, Conflict Variations, Managing Hostility and Aggression, and Levelling Assertiveness and Empathy to note a couple of areas. These types of skills require both a theoretical and practical approach to confliction management, and classes may also use modeling, role-playing, hands-on skills clinics, internship or practicum, and examining authentic cases studies.
Students achieve skills in intercultural communication, coaching, dispute resolution planning, alternate methods to dispute resolution, needs analysis, program evaluation, facilitation, negotiation, and mediation. What can I do with conflict resolution training you ask?
Depending on ones earlier training and credentials, the United States Bureau of Labor Statistics suggests that some job titles include arbitrators, mediators, conciliators, judges, magistrates, and other Judicial Workers. These titles of course believe that one has some training in law and legal affairs. For professionals working in international settings like Foreign Service, the United Nations, Red Cross, and other non-governmental organizations (NGOs) they may work in conflict zones and policy development as part of their professional commitments.
Conflict resolution and mediation trainees originate from a number of areas which include: human resource management, education, business leadership, project management, law enforcement, social services, lawyers, government, healthcare, non-profit management and much more. In other words, any area that concerns human interaction, and that may require mediation or dispute resolution techniques would reap the benefits of courses in this discipline. With regards to the level of income with conflict resolution training, this will vary depending on all the factors that are mentioned above. For example if one is presently a lawyer, it is likely that ones income would be based upon that, while if one is trainer like a counselor, the income would also be based on that. It is however, a useful addition for one to have to their curriculum vita.