With an increased number of people turning to the Internet to purchase or to get information about a product or service from a business, it is important to make sure that your website is always active. A website that provides information in a timely manner is very crucial for todays businesses to survive and succeed. Accessibility, reliability and credibility of the website can make or break your business.
Many website owners create and host their companys business but forget to monitor it. There are many factors like unexpected traffic load, flaws in coding architecture, web server issues, etc. that can affect the website performance anytime. Technical issues are common for any website and it is important for a website owner to find and rectify them well before his customers notice it.
For this, the website owner is required to hire an external web monitoring service, as internal resources can either be insufficient or inefficient to monitor all the parameters of the operational status of a website. Lets discuss more on the benefits of website monitoring:
Detect website uptime and downtime
The major benefit of having a website is that your customer can reach you through it any time of the day and from any part of the world. However, you may not be able to monitor if your website is up all day long. There may be some issues with the web hosting provider or the web server that may make your website go down. Website uptime and downtime monitoring is crucial for business owners as it helps them to check for patterns in downtime and take appropriate actions in order to avoid it. Also, displaying these uptime and downtime statistics on your website adds credibility to your business.
Solving hosting problems in-time
A website monitoring service not only checks for uptime and downtime of the website, but also alerts when there are issues with the working of forms, scripts, loading of https URLs, etc. Today, many websites are using shared servers. When your web hosting provider gets overloaded with customers, your website may suffer. With immediate alerts through SMS text, email, or phone call the business owner is notified about the issue in his website. Then, he can contact his web hosting provider and get the problem solved.
Ensure good traffic levels
A performing website results in greater customer retention and repeat visitors to your website. With constant monitoring using website monitoring services, you will be instantly notified about any downtime or inappropriate functioning of your website. Then you can take care of the issue before your customers face it. Thus, you will be preventing any loss of credibility among your customers.
Whether it is for e-commerce or just online presence of a business, the purpose of a website is best served when it is live 24/7. Instant reporting by website monitoring services enables business owners to take care of the issues in their websites before they start impacting their business.